Refund Policy
At Light Migration, we’re committed to delivering exceptional learning experiences—and we understand that sometimes expectations don’t align. That’s why we offer a simple, risk-free refund policy: if after accessing up to three lessons you feel our course isn’t a fit, you have 3 days from purchase to request a refund. We want you to move forward confidently, whether that’s with us or elsewhere.
1. Eligibility Window & Scope
- Refunds must be requested within 3 calendar days of the purchase date.
- Applies to a maximum of the first 3 lessons of any course or package.
2. Refund Amount & Fees
- We’ll refund the payments for any unused lessons within the first 3.
- A 10% deduction from the refundable amount will be applied to cover transaction fees.
3. How to Request a Refund
- Email info@lightmigration.org within the 3-day window.
- Include: your full name, purchase date or transaction ID, course title and how many lessons you’ve accessed.
- Refunds are processed back to the original payment method within 7 business days of approval.
4. Ineligible Requests
- Requests made more than 3 days after purchase will not be accepted.
- Only customers who have completed a maximum of the first three lessons 3 are eligible for a refund.
- No refunds if you have accessed and/or completed more than the first three lessons.
5. Alternative Credit Option
- At our discretion, we may offer site credit equal to the refunded amount (post-fee deduction) instead of cash.
6. Communication & Dispute Handling
- We may contact you to discuss your concerns and explore alternatives before final approval.
- If no resolution is reached, the refund will follow the above-defined terms.
